Customer Service Specialist - Yishun

Company: Yeap Medical Supplies Pte Ltd
Your Application: You have not applied yet
Location: Yishun, Singapur
Employer Email: *********@*******.com (View email)
Bilingual in English and Mandarin to interact with Mandarin speaking customers
Experience in sales support / customer service would be an added advantage
Knowledge of customer service principles and practices
Customer Service Oriented
Dedicated team player with ability to work under pressure and deliver results
A meticulous and responsible employee
Able to work independently with minimum supervision
Knowledge of relevant computer applications
Able to work independently
Deal directly with customers either by telephone, electronically or face to face
Respond promptly, handle and resolve customer inquiries, complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Process orders and requests
Organize workflow to meet customer time frames
Direct requests and unresolved issues to the designated resource
Keep records of customer interactions and transactions
Manage administration
Support, communicate and coordinate with Sales team and internal departments
Competitive remuneration packages
Staff discount purchase on medical items & devices
14 days annual leave
5 days work week unless stated
Outpatient Medical coverage
Dental coverage
Group hospitalization & surgical insurance coverage
Long service awards

Work Day: Full Time
Employment type: Permanent Job
Salary: SGD 1,800.00 - 2,400.00 Monthly
Positions available: 3

Minimal experience: 2 years
Languages: Chinese Avanzado, English Avanzado
Minimum required education: Terciario Graduado
Age: From 20 to 45 years
Gender: Indistinct
Computer skills: Excel Avanzado, Microsoft Office, ORACLE
- Availability to travel and work outside the city

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